Sales tool

Client FAQ

The questions clients ask, answered in plain words.

For the partner's account managers. Answers in plain words, in the order clients ask.

What is this?
Every month we ask eight AI assistants the questions your customers ask, and we check who gets named. You get a one-page map. Then we publish content on your site to earn the questions you're losing.

Which AI?
ChatGPT, Claude, Gemini, Perplexity, Grok, Copilot, Google AI Overviews and Google AI Mode. Eight. If one changes how it answers, you see it on the map the next month.

Is this SEO?
It builds on it. SEO is where you rank in search. This is whether AI names you when someone asks, and what to publish when it doesn't. The content helps both.

What do I have to do?
Answer about ten minutes of questions about your business, once, in your own words. Approve content before it goes live. Look at one page a month.

Who writes the content?
[We do / our content team does / our writing partner does]. Every piece is built from your answers and the rules for your industry, and it's checked before you see it. Nothing publishes without your approval.

Can you guarantee I'll be named?
No. Nobody can guarantee what the engines say. What we can show you is the work, every month, and what moved.

How long before anything changes?
Engines re-read sites on their own schedule. The map re-measures every month, and the month-over-month view shows what changed. Some questions move in a month. Some take longer. We keep publishing against the ones that haven't.

AI said something wrong about my business. Can you fix it?
We can't edit what an AI says. We can fix what it's reading. The map lists every fact the engines state about you, you mark it right or wrong, and the wrong ones get a correction plan: what to publish on your own site and listings to outweigh it.

What about bad reviews on Reddit or Yelp?
Same answer. We can see which engines are repeating them, and we publish what's within your control on your own site to outweigh them. We don't touch the review sites.

Why does the map ask the questions that way?
Because that's how your customers ask. "Best physical therapist in Carlsbad," not "physical therapy Carlsbad." The engines answer on intent. If there's a phrasing you want tracked on its own, we add it to your watchlist.

Do I get a login?
If you want one. Most clients take the monthly page and the meeting. If you want the dashboard, we'll send you a link that opens your map and overview.

What does it cost?
[$___ a month]. Cancel any month.

Is my data safe?
We don't store customer or patient records, and the system refuses them if someone pastes them in. What we hold is your business facts, your questions, and the content we write with you.

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